TERMS AND CONDITIONS

Last updated: 20.01.2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website operated under the trading name Epinworlds (the “Website”) and any related services, products, and digital content (collectively, the “Services”).

The Services are provided by ASELLTD LTD, a company incorporated in England and Wales, with its registered office at International House, 14 King Street, Leeds, United Kingdom, LS1 2HL (“ASELLTD”, “we”, “us”, or “our”).
Epinworlds is a trading name of ASELLTD LTD.

By accessing or using the Website or Services, you agree to be legally bound by these Terms, together with our Privacy Policy, Cookies Policy, and Refund Policy, each of which forms an integral part of these Terms.

If you do not agree to these Terms, you must not use the Services.

2. Eligibility

The Services are intended for use only by individuals who are at least 18 years old, or the age of legal majority in their jurisdiction, whichever is higher.

By using the Services, you confirm that:

• you meet the applicable age requirement; and
• you are legally capable of entering into a binding contract under applicable laws.

We do not knowingly offer Services to minors.

3. Definitions

For the purposes of these Terms:

“Account” means a user account registered on the Website.

“Digital Product” means any intangible digital content offered through the Website, including game activation keys, gift cards, prepaid codes, and top-ups.

“Payment Service Provider” or “PSP” means a third-party payment institution or payment gateway authorised and regulated under applicable payment services laws that processes payments on behalf of ASELLTD LTD.

“Payment Gateway” means the technical solution provided by a PSP that enables secure transmission of payment data.

“PCI DSS” means the Payment Card Industry Data Security Standard.

“Digital Wallet” means an electronic payment method provided by a third party.

“SSL Encryption” means encryption technologies used to protect data transmitted over the internet.

4. Scope of Services and Marketplace Model

Epinworlds operates an online marketplace for digital-only products, including but not limited to:

• digital game activation keys;
• other electronically delivered digital content.

All products offered are intangible digital goods. No physical goods are shipped.

Depending on the product, ASELLTD LTD may act as the direct seller or facilitate the sale of digital products supplied by third-party publishers or authorised distributors.

In all cases, ASELLTD LTD is responsible for:

• facilitating the transaction;
• electronic delivery of Digital Products;
• customer support relating to orders placed through the Website.

Certain products may be subject to regional, language, platform, or issuer restrictions.
It is your responsibility to review product compatibility and redemption requirements prior to purchase.

5. Account Registration and Security

To access certain features of the Services, you may be required to create an Account.

You agree to:

• provide accurate, complete, and up-to-date information;
• keep your login credentials secure and confidential;
• notify us immediately if you suspect unauthorised access to your Account.

You are responsible for all activity carried out through your Account prior to notifying us of any security breach.

6. Orders and Digital Delivery

When placing an order, you confirm that all order details are accurate.

A Digital Product is considered delivered once it is:

• made available to your Account; or
• sent electronically to your registered email address.

Delivery is typically immediate or near-immediate following payment confirmation.

Digital activation keys are delivered electronically. Depending on the product, keys may be made available within the user account, displayed on-screen after purchase, or sent to the registered email address.

Redemption instructions and platform-specific guidance may be provided on the product page, in the user account, or via follow-up communication.

7. Prices, Payments and Payment Security

Prices are displayed on the Website in available currencies and may include or exclude applicable taxes, depending on your location.

Payments are processed by third-party Payment Service Providers authorised under applicable payment services laws.
ASELLTD LTD does not store, process, or transmit full payment card details on its own systems.

Payment card transactions are processed by PSPs that are required to comply with PCI DSS.
The Website uses SSL Encryption and other appropriate technical measures to protect data transmitted between users and the Website.

Available payment methods may include payment cards and Digital Wallets, subject to availability and PSP support.

Payment processing is subject to the terms and conditions of the relevant PSP.

7.1 Geographic and Payment Availability

Availability of payment methods and successful processing of transactions may vary depending on the customer’s location.

Certain payments may be declined or unavailable due to the risk management, compliance, or regulatory requirements of our third-party Payment Service Providers, including the risk appetite of their regulated entities.

ASELLTD LTD does not control such decisions and is not responsible for payment declines resulting from the policies or regulatory obligations of Payment Service Providers.

8. Refunds and Cancellations

Refunds, cancellations, and chargeback handling are governed by our Refund Policy, available on the Website and incorporated into these Terms by reference.

Due to the nature of Digital Products, refunds may be limited or excluded once a product has been delivered or redeemed, except where required by applicable law.

Nothing in these Terms affects your statutory consumer rights.

9. Acceptable Use

You agree not to:

• use the Services for unlawful, fraudulent, or abusive purposes;
• attempt to bypass security or verification measures;
• resell or commercially exploit Digital Products without authorisation;
• interfere with the integrity or operation of the Website.

We may take appropriate action where misuse is reasonably identified.

10. Fraud Prevention and Chargebacks

We reserve the right to delay, suspend, or cancel orders where fraudulent activity, abuse, or compliance risks are reasonably suspected.

Abusive chargeback behaviour or misuse of the Services may result in Account suspension or termination.

11. Intellectual Property

All content on the Website, including text, trademarks, graphics, and software, is owned by or licensed to ASELLTD LTD, unless otherwise stated.

Third-party trademarks and product names remain the property of their respective owners.

12. Service Availability

The Services are provided on an “as available” basis.
Availability may be affected by maintenance, updates, or factors beyond our reasonable control.

13. Limitation of Liability

To the maximum extent permitted by law:

• ASELLTD LTD shall not be liable for indirect or consequential losses;
• total liability shall not exceed the amount paid by you for the affected order.

Nothing in these Terms limits liability where such limitation is not permitted by law, including liability for fraud or personal injury caused by negligence.

14. Suspension and Termination

We may suspend or terminate access to the Services where required by law, for compliance reasons, or where misuse is reasonably suspected.

Where practicable, reasonable notice will be provided.

15. Complaints Handling

If you are dissatisfied with the Services, you may submit a complaint by contacting us at support@epinworlds.com.

We aim to review complaints fairly and respond within a reasonable timeframe.

16. Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR.

For data protection enquiries, you may contact info@epinworlds.com.

17. Changes to These Terms

We may update these Terms from time to time to reflect legal, regulatory, or operational changes.

Continued use of the Services constitutes acceptance of the updated Terms.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Information

Customer support enquiries: support@epinworlds.com
Additional contact details may be provided on the Website.